Delivery & Shipping Policy
Dispatch & Delivery Time
We normally dispatch all orders within 48–72 hours of receiving the order.
Depending on your location, delivery takes approximately 3 to 7 working days after dispatch.
Shipping timelines are approximate and may vary due to public holidays, natural events, or courier delays. We recommend placing your order early if you have a specific deadline.
Shipping Charges
Free Shipping is available on prepaid orders above a minimum order value (as displayed at checkout).
A nominal shipping fee may apply to orders below the free shipping threshold, which will be clearly shown at checkout before payment.
COD (Cash on Delivery) orders may have an additional handling charge, which will be shown at checkout.
Delivery Coverage
We deliver Pan India — to all states and union territories across India. International shipping is currently not available.
Cash on Delivery (COD)
COD is available on eligible orders. Some products may require a partial advance payment at the time of order, with the remaining balance paid at delivery.
COD availability is subject to your delivery pincode and order value. You will be informed at checkout if COD is available for your order.
Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS/WhatsApp/email. You can use this to track your shipment on the courier partner\'s website.
Contact Us
For shipping queries, reach out to us at:
Email: supportdutiheritage@gmail.com
Phone: 91-7017194982